Effective Date: January 1, 2024
Last Updated: 11/1/2026
1. Introduction
AB Civil ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
2. Information We Collect
We collect several types of information from and about users of our services:
Personal Information
- Name and job title
- Company name and address
- Email address and phone number
- Billing and payment information
Project Information
- Engineering plans and specifications
- Project locations and details
- Machine control system specifications
- Communication regarding projects
Technical Information
- IP address and browser type
- Device information
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our modeling and support services
- Process payments and manage accounts
- Communicate about projects and services
- Send updates about new features or services
- Comply with legal obligations
- Protect against fraud and unauthorized use
- Analyze and improve our business operations
4. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (e.g., payment processors, cloud storage)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or sale of our business
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
- Secure data backup and recovery procedures
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project files are typically retained for 5 years after completion unless you request earlier deletion.
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Request data portability
- Object to certain processing activities
To exercise these rights, contact us at contact@ab-civil.com
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve our services
- Provide relevant content
You can control cookies through your browser settings, but disabling cookies may limit some features of our website.
9. Third-Party Services
Our services may integrate with third-party platforms like Trimble Connect, Autodesk, and others. These services have their own privacy policies, and we encourage you to review them.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. To exercise these rights, contact us using the information below.
12. SMS/Text Messaging Privacy
If you opt in to receive text messages from AB Civil, we collect your mobile phone number solely for the purpose of sending you service-related communications.
We do not share, sell, or rent your mobile phone number to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with the campaign. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.
Your phone number and SMS consent information will be stored securely and used only for:
- Responding to your inquiries
- Sending service and appointment notifications
- Providing customer support communications
You may revoke your consent at any time by texting STOP to any message.
13. International Data Transfers
We are based in the United States. If you are accessing our services from outside the US, please be aware that your information will be transferred to and processed in the United States.
14. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
15. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
AB Civil Privacy Team PO Box 3701 Clarksville, TN 37043 Email: contact@ab-civil.com Phone: (931) 538-3026This privacy policy is provided for informational purposes and constitutes our commitment to protecting your privacy. By using our services, you acknowledge that you have read and understood this policy.
